Shopping Policy

TOTAL DELIVERY TIME = PRODUCING TIME + SHIPPING TIME

THE TIME OF THE SHIPMENT

Our products can be sent all over the world. We usually use the air transport of DHL(www.dhl.com), UPS(www.ups.com), FedEx(www.fedex.com), TNT(www.tnt.com), DPD(www.dpd.com), USPS(www.usps.com). The delivery time varies depending on the distance. Local carriers can also affect delivery times. Normally, the time of shipment to different areas are followings:

All the above days are working days. During major holidays, airport cargo volume increases and transportation may be delayed. If you need this garment urgently, please contact us in advance and let us know the date you need it. We will arrange it for you as soon as possible.

Note:
Before your order is shipped, shdress.com must process your order and have all of your items pass its strict QC tests. Therefore, the total delivery time is different from the standalone shipping time.
♦ Total delivery time = processing time + shipping time
♦ If your order includes multiple items, they will be shipped altogether. If you wish to have them shipped separately, please send an email to

sales@shdress.com.

Processing time:
Normal orders: 12 to 15 days or earlier (from May to December)
Around 20 to 25 days (from January to April). This is peak season and the production time will be lengthy.
Processing time varies by category.
There will be some delays in shipping due to the impact of Covid-19.

THE SHIPPING FEE

Our shipping fee rely on the total amount of your order and the country/region to which the dresses will be shipped.

After filling in the address on the checkout page, customers can view the exact freight charges.

We do not refund the customs duty charged by the customer's country/territory. If you are in a country where tariffs may be imposed, please state this in your reply to the confirmation email. If there is any customs duty, please bear it by yourself.

Do I have to be charged for customs duties and import taxes?
When the package arrives in the destination country, it will be subject to any customs duties or import taxes. These charges must be paid by the recipient of the package (it also applies to retail and wholesale clients). Unfortunately, due to the wide variation in customs policies and import taxes from different countries, we have no control over these costs or the ability to tell you what they are.


It is best to contact your local customs office to learn about the current charges before placing an order so that you may not be surprised by unexpected costs.
Please note that we are unable to list goods as gifts or put a lower amount than the actual price on the customs declaration.


Please feel free to contact me with any questions. sales@shdress.com