Simple satin blue long prom dress, blue evening dress

Sale price

Regular price $132.00
( / )
Shipping calculated at checkout.

Please feel free to contact us within 7 days of receipt if you are not satisfied with your items. Therefore, it is recommended to inspect and try on all the items as soon as you receive them.

When may I request a return?
1: We accept returns if the items you received are damaged or incorrect.
2: We accept returns if the color of the items you received is wrong (colors may vary from one monitor to another, so it is normal to have slight color differences).
3: We accept returns if the size of the items you received is incorrect (it is normal to have 1-3 cm of inaccuracy because all the clothes are handmade).

How To Return & Refund
1. Please contact us within 7 days of receipt of the items and include your reason and photos for us to verify. We will be in touch with you within 24 hours.
2. Once your request is approved, the items should be delivered to us within 5 days. You may ship with your local postal service (shipping costs will be at your expense).
3. When we receive the returned package, the item(s) will be inspected to ensure it is in the original condition and has the issues stated in the return request.
4. Once confirmed, the refund will be credited back to the original payment method within 7-10 days (the processing time depends on your payment method and bank). Original shipping fee & return shipping fee will not be refunded.
Please note that for all returns, the customers are responsible for the shipping costs.


Also I cannot accept Returns or Refunds on following situations:
1: If your event is canceled or you changed your mind.
2: Items in customized sizes, styles, or colors cannot be returned because they were tailored to you. Nevertheless, we shall discuss with you methods that may be helpful.
3: If you pass me wrong measurements.
4: Return requests due to personal preference are not accepted.
5: Returns without our prior knowledge.
6: If you don't return your dress in 5 Days upon the agreement of return.


CANCELLATION POLICY
1: Unpaid order will not be processed. If you do not need it, please simply ignore it.
2: Order cancelled within 48 hours of payment confirmation will be eligible for a full refund.
3:Cancellation within 48 to 72 hours after the order is paid: You will get a partial refund consisting of 60% of the item price and the full shipping cost.
4: Orders cannot be cancelled after 72 hours of payment.

 

Damaged items due to misuse, mishandling, or poor maintenance.
As all items (including standard size) are made-to-order, we cannot afford to accept the ‘buy-many-keep-one’ purchase. Our customer service team may cancel an order believed to have been made with that intention.

Please Note:
Although I attempt to represent online colors as accurately as possible, I cannot guarantee that the colors shown on your monitor will match the actual garment. Variations of light and reflections on the original photograph as well as differences in computer monitors and printers may make color tones appear slightly different than the actual fabric.


Please feel free to contact me at sales@shdress.com for any of your questions.

1: How will my order be shipped?

For shipping, we mainly work with DHL, UPS, EMS, TNT, FEDEX, etc., depending on the region you are located. They offer the most secure and rapid shipping across most parts of the world.

2: When will my order be shipped?

All of our dresses are made to order, and our tailors will make each dress as ordered, whether a standard size or a custom one is selected. That means we will only start working on them once the order is confirmed. It may take a few weeks for us to complete an item before it can be shipped, so the total delivery time is not the same as the stand-alone shipping time.

♦ Total Delivery Time = Processing Time + Shipping Time

Processing Time: 15-18 days (It includes order verification, tailoring, quality check, and packaging, which does not include the number of days the shipping service takes to deliver the item to you.)

Shipping Time:
US and Canada                   (5-8 business days)
Europe                                 (6-10 business days)
Australia and New Zealand (8-12 business days)
For other countries, the shipping time is approximately 7-14 business days.

Please note that processing/tailoring time may sometimes increase, especially between January and April, as this is our busiest time of year! (The total time to receive your order from January to April is about 30-35 days.)


3. How much will my shipping costs be?
The shipping costs are automatically computed based on the weight of the dress.
Weight 0.1kg–0.6kg, shipping costs: $19.
Weight 1kg–1.5kg, shipping costs: $34
Weight 1.6kg–3kg, shipping costs:$45
Weight 3.1kg–6kg, shipping costs:$68


4. When will I receive the tracking information?
For shipped orders, we will update the tracking information within 24 hours of shipment, and an email including the information will be sent to you.
For orders that have not shipped, if they are still being processed, there will be no further updates until they are completed. You are always welcome to contact us for further updates on your order.

5. Do I have to pay customs duties or import taxes?
Upon the arrival of the package in the destination country, any customs duties or import taxes will have to be paid. These costs must be covered by the recipient of the package. Unfortunately, we have no control over these costs or can advise you what they are, as customs policies and import taxes vary greatly from one country to another.

We work hard to ensure every package is delivered on time and in good condition, but once the package leaves our facilities we have little control over what happens to the package. but we are happy to see what we can do to help if something goes wrong in transit.

Please feel free to contact our team with any questions you may have about shipping. Email: sales@shdress.com
        My Dear !
                          Below are our color cards. We can make customized clothing for you based on the card colors you've chosen. For more information, please contact our customer service.
                         Please note: that the displayed color may vary with different displays or because of the lighting condition.
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Simple satin blue long prom dress, blue evening dress

(Processing time: 20 business days) (Shipping Time: 7-10 business days)
material: satin


Custom made size:
Custom made: For custom order, we need the following information in the order notes when you check out :
Bust:______ cm/inch
Waist:______cm/inch
Hip:_______cm/inch
Shoulder to Shoulder :_______ cm/inch
Shoulder to knee( for knee length dress only):________ cm/inch